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Senior Product Manager - API & Integrations

Product

Ottawa

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SurveyMonkey

Founded in 1999, SurveyMonkey changed the way people gather feedback by making it easy for anyone to create their own online surveys. Today, SurveyMonkey’s mission is to power curious individuals and organizations to measure, benchmark and act on the opinions that drive success. Our People Powered Data platform enables conversations at scale to deliver impactful customer, employee and market insights. Our employees are dedicated to fueling the curiosity of over 16 million active users globally. For more information about SurveyMonkey, please visit surveymonkey.com.

Product

Build what users want next - before they even know they need it. We’re looking for passionate product professionals who want to build world-class solutions that simplify the lives of our users. From planning to design, testing, and rollout, you’ll use your knowledge and strong communication skills to collaborate with multiple teams across the company. If you want to help shape the future of SurveyMonkey, then we want to meet you.

The Role

SurveyMonkey is building the next-generation platform experience that will continue to transform our business and strengthen our offerings. The API & Integrations, Sr. PM role is critical to this transformation and will work closely with multiple stakeholders to understand the customer needs, cross-product use cases and create a vision and roadmap that we can execute on.

This is a highly visible role and a great opportunity for an experienced product leader to influence SurveyMonkey’s product strategy.


In this role you will:

  • Build the roadmap for our suite of APIs while working closely with our engineering and cross-functional core and solutions product team to drive  our API strategy.
  • Identify key new API / integration opportunities to scale the business and/or monetize through competitive analysis, customer conversations and sales requests.
  • Own the launch, pricing, packaging and GTM of our API as a service product.
  • Translate market and partner needs into actionable requirements and work with a world class engineering and UX team to deliver on the roadmap and requirements.
  • Coordinate API platform initiatives across the engineering and non-engineering teams, through a shared vision and communicating product plans to all stakeholders.
  • Support Customer Success/ Sales Engineering and the Sales team with API related customer questions.
  • Help provide API and integration training and documentation that drives adoption internally at SurveyMonkey and throughout the SurveyMonkey ecosystem.
  • Play a key role in shaping, executing, and delivering the SurveyMonkey platform initiative

Desired Skills & Experience

  • 7+ years of experience in software with at least 3+ years of experience as a Product Manager
  • Proven experience with managing APIs and services as a product
  • Ability to clearly articulate product requirements and prioritize enhancement requests
  • Excellent analytical, organizational, and communication skills
  • Experience with integration technologies, platforms, and tools (Salesforce, Microsoft, Marketo, Tableau, Google, etc..)
  • Experience with Software as a Service (SaaS)
  • Flexible with a roll-up your sleeves attitude.
  • Bachelor’s degree in either Engineering, Business or IT related field is required.

Must be able to obtain and hold government security clearance at the Reliability level.

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, RRSP matching, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Accommodations are available for applicants with disabilities.

 

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