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Sr. Marketing Manager, Financial Services Vertical

Marketing

San Mateo

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SurveyMonkey

SurveyMonkey (NASDAQ: SVMK) is a leading global survey software company on a mission to power the curious. The company’s People Powered Data platform empowers over 17 million active users to measure and understand feedback from employees, customers, website and app users, and the market. SurveyMonkey’s products, enterprise solutions and integrations enable 335,000+ organizations to solve daily challenges, from delivering better customer experiences to increasing employee retention. With SurveyMonkey, organizations around the world can transform feedback into business intelligence that drives growth and innovation.

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture, we are building a workplace for our 1,000+ employees across North America, Europe, and APAC where people of every background can thrive. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals. SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100. 

Over the past two years we’ve become a public company and expanded our platform with enterprise-grade features in privacy, security and compliance, putting SurveyMonkey on the path to rapidly expand our presence within the Fortune 500. We have ambitious goals to grow our international footprint as well, and every member of our troop plays a critical role in driving this growth and transformation. It’s an incredible time to join the company and be a part of our next chapter!

The Role

SurveyMonkey Audience is SurveyMonkey’s market research solution. Built right into the SurveyMonkey platform, we’ve integrated with panels in over 100 countries to enable global market research anytime, anywhere, and for any budget. One of our largest SurveyMonkey Audience customer verticals is financial services, specifically researchers at hedge funds, private equity & venture capital firms, and investment banks.

In this exciting hybrid marketing role, you will lead product marketing and demand generation for the financial services vertical, and as our first vertical-specific marketing hire, you will have the ability to help shape SurveyMonkey’s vertical GTM strategy.

In this highly cross-functional and collaborative role, you will work closely with key stakeholders in product, sales, professional services, marketing, strategy and customer experience. The role includes both product marketing and demand generation responsibilities such as developing positioning and messaging, delivering sales and marketing collateral, launching new features and services, delivering qualified sales leads by creating vertical-specific campaigns and executing prospect events.

Responsibilities:

  • Lead go-to-market activities for the financial services vertical including targeting, positioning, messaging, pricing, buyer personas and competitive intelligence
  • Perform customer and market research to understand industry-specific product and services requirements and inform go-to-market strategy 
  • Collaborate with the product and professional services teams to influence feature/service development and prioritization of feature/service requests, based on market demand, competitor intelligence and sales and customer feedback
  • Lead the creation of customer-facing product content such as demo videos, website copy and customer stories to articulate the benefits of our market research offerings for financial services
  • Develop MQL and pipeline targets based on the financial services sales goal, as well as demand generation programs to hit those targets
  • Partner closely with our financial services sales team to create targeted account-based campaigns and content
  • Help optimize the sales cycle and enable the sales team through sales training, sales toolkits, battle cards, FAQs and best practices

Requirements:

  • Bachelor’s degree or equivalent working experience
  • 5+ years of experience in marketing to a financial services buyer
  • Experience in either a product marketing or demand generation role preferred
  • Experience marketing a research or technology product preferred
  • Strong interpersonal and communication skills
  • Strong analytical and problem-solving skills
  • Independent project management skills: ability to prioritize high impact activities and keep complicated projects moving forward
  • Must be able to switch regularly and rapidly between strategy and execution
  • Track record of successfully influencing and collaborating with cross-functional teams
  • Excellent written and strong presentation skills
  • Decision making orientation around customer benefit/value 

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays and parental leave, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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