Track Customer Satisfaction in Salesforce®

Send surveys and analyze feedback in Salesforce to
improve customer retention and loyalty.

Contact Us

Integrate SurveyMonkey and Salesforce for the fastest way
to collect and respond to feedback

  • Collect feedback directly
    from Salesforce

    Create surveys and set triggers to collect feedback after each case without additional admin support.

  • Get, analyze, and display data how you want

    See feedback alongside Salesforce data and use it to create and enhance your reports and dashboards.

  • Use feedback to target improvements

    Escalate high-priority issues, monitor satisfaction trends, and manage organizational performance.

Net Promoter Score (NPS) is a trademark of Bain & Company, Inc, Satmetrix Systems, Inc. and F. Reichheld.

How SurveyMonkey for Salesforce works

Check out the video below to see our integration in action:

Improve the customer experience today–SurveyMonkey for Salesforce
is easy to install and use

  • 간단함

    Link your SurveyMonkey Enterprise and Salesforce accounts in minutes
    to get started.

  • 똑똑함

    Send surveys at regular intervals to create benchmarks and track performance over time.

  • 편리함

    Salesforce와 SurveyMonkey앱을 통해 실시간으로 결과를 확인 및 모니터링

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