Create surveys and set triggers to collect feedback after each case without additional admin support.
See feedback alongside Salesforce data and use it to create and enhance your reports and dashboards.
Escalate high-priority issues, monitor satisfaction trends, and manage organizational performance.
Net Promoter Score (NPS) is a trademark of Bain & Company, Inc, Satmetrix Systems, Inc. and F. Reichheld.
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Send surveys at regular intervals to create benchmarks and track performance over time.
Salesforce와 SurveyMonkey앱을 통해 실시간으로 결과를 확인 및 모니터링