Freshservice India - SurveyMonkey App Integration

Freshservice India

IT Helpdesk Software

Install

Publisher:

Freshservice

Email:

support@freshservice.com

Phone:

+1 (866) 832-3090

Support Website:

https://support.freshservice.com

https://www.freshworks.com/privacy/

https://www.freshworks.com/terms/

Integrating SurveyMonkey with Freshservice allows customers to immediately log their experiences and provides you with valuable insight on what your customers want, or where you need improvement by providing a way to:

- Create and share surveys to gain meaningful data.

- Attach a survey to an existing ticket, or define a scenario under which a customer is invited to take a survey (for example when a ticket is closed or resolved).

This app will require an additional PAID account:

Blossom

Please refer the Solution Article for Installing SurveyMonkey Integration below https://support.freshservice.com/support/solutions/articles/199568-integration-of-freshservice-with-surveymonkey

This app will require access to:

View collectors for your surveys and those shared with you
Create or edit contacts in your account
View your contacts and contact lists
View your surveys and those shared with you
Create or edit collectors for surveys in your account
View your user information