제품

SurveyMonkey는 모든 사용 사례와 요구를 다루도록 구축되었습니다. 제품을 둘러보고 SurveyMonkey로 어떤 효과를 누릴 수 있는지 알아보세요.

온라인 설문조사의 글로벌 리더로부터 데이터 기반 인사이트를 얻으세요.

100개 이상의 앱 및 플러그인과 연동하여 업무 효율성 향상

정보 수집과 결제를 위한 온라인 양식을 만들고 맞춤화하세요.

빌트인 AI을 통한 더 나은 설문조사 작성과 빠른 인사이트 발견

시장 조사에 필요한 모든 것을 갖춘 솔루션

기본서식

비즈니스에 대한 고객 만족도와 충성도를 측정

고객을 만족시켜 지지자로 만드는 것이 무엇인지 파악

실행 가능한 인사이트를 얻어 사용자 경험을 개선

잠재 고객, 참석자 등으로부터 연락처 정보를 수집

다음 이벤트를 위해 쉽게 RSVP를 받고 확인

다음 이벤트의 개선을 위해 참석자가 무엇을 원하는지 파악

참여도를 높이고 더 나은 결과를 이끌어낼 인사이트를 발견

참석자들의 피드백을 받아 회의 운영 방법을 개선

동료 피드백을 통한 직원 성과 향상

더 나은 코스를 만들고 교수법을 개선

학생들이 코스 자료 및 프레젠테이션을 어떻게 평가하는지 파악

신제품 아이디어에 대한 고객의 생각을 파악

리소스

설문조사 및 설문조사 데이터 사용에 대한 모범 사례

설문조사, 비즈니스를 위한 팁 등에 관한 블로그

SurveyMonkey 이용에 대한 튜토리얼 및 사용법 가이드

최고의 브랜드들이 SurveyMonkey로 성장을 견인하는 방법

영업팀에 문의로그인
영업팀에 문의로그인

63% of people consider a company's privacy and security history before using their products or services.

Legal sidebar stats

LAST UPDATED: August 1, 2023

These Benchmarks Service-Specific Terms (“SSTs”) only apply if you have purchased a SurveyMonkey service incorporating any of our benchmark features (“Benchmarks”).

If you have entered into a SurveyMonkey Governing Services Agreement for SurveyMonkey Enterprise services (“GSA”), these SSTs are additional terms that apply specifically to your use of Benchmarks and are subject to and incorporated into the GSA. Otherwise, these SSTs are “Additional Terms” as defined in the SurveyMonkey Terms of Use (“TOU”) and Benchmarks is a component of the Services provided thereunder. Capitalized but otherwise undefined terms in these SSTs have meanings given to them in the TOU or GSA (as applicable). In the event of any conflict between these SSTs and the TOU or GSA (as applicable), these SSTs will prevail.

Benchmarks provides you with access to certain benchmarking analytical data (“Data”) derived from survey data that SurveyMonkey users have contributed for the purpose of benchmark creation. Benchmarks may be purchased as a feature within your SurveyMonkey subscription or as a one-time purchase. Your Benchmarks purchase will be a subscription unless you are purchasing Benchmarks through our market research solutions (a one-time purchase), or if the order form or other document under which you purchased Benchmarks (“Order Document”) specifies otherwise.

To access Data for certain survey questions or templates you will be required to: (a) maintain a SurveyMonkey account on a plan that supports Benchmarks; and (b) maintain a completed demographic profile (accessible through your Account Summary page).

If you purchased Benchmarks under our GSA, we may agree to provide you with customized Benchmarks based on certain products, industries or customer demographics as specifically requested by you ("Custom Benchmarks"). Your Custom Benchmarks will only be provided to you, and any Data provided in Custom Benchmarks is governed by the Data License below.

Except in connection with our Custom Benchmarks, by purchasing Benchmarks, you agree that you are contributing your own survey results to those survey questions or templates to the Benchmarks service. And except for our Custom Benchmarks, benchmarking is only performed on questions sourced from our Question Bank, so you can contribute your own survey results to the Benchmarks service by including such questions in your surveys.

Subject to the payment of any applicable fees for Benchmarks, we grant you a perpetual, non-exclusive, non-transferable, non-sublicensable, worldwide right to use the Data for your internal business purposes only (“License”).

The License also permits you to:

1. reproduce the Data for your internal backup purposes only.

You may not, and the License does not entitle you to:

1. resell, lend, or assign the Data;

2. publish, distribute or otherwise disclose the Data to any third party, except to any of your contractors who need to access the Data to assist you to use the Data in accordance with the terms of the License. You will be liable for any breach of the License terms by your contractors;

3. imply or state that we endorse, sponsor, or are affiliated with the purposes for which you use the Data; or

4. remove or modify any notice of copyright, trademark or other proprietary right from any place where it is on or embedded in the Data.

These SSTs do not grant or transfer to you any ownership rights to the Data, and ownership of all intellectual property rights subsisting in the Data are retained by us or our licensors. No licenses or rights to the Data are granted to you other than as expressly provided herein.

The License, with respect to any Data you have downloaded, will survive termination of your access to Benchmarks and will continue until terminated. We may terminate the License upon 7 days’ written notice if you materially breach these SSTs. Upon termination of the License, you will immediately cease all use of the Data and delete all copies of the Data you have in your possession, control, or custody.

A Benchmarks subscription is an automatically renewing subscription. The billing cycle for your Benchmarks Subscription is specified on the Order Document. Absent such specification, the billing cycle will be annual.

You may terminate your Benchmarks subscription at the end of a billing cycle by providing at least 30 days’ written notice to us before the end of that billing cycle (i.e., when your Benchmarks subscription is due to automatically renew). We may also cancel your Benchmarks subscription at the end of a billing cycle by providing at least 30 days’ written notice before the end of that billing cycle.

You will not be able to access Benchmarks unless you maintain an account on a plan that supports Benchmarks.

For our self-serve customers purchasing Benchmarks under a subscription, we may change the fees charged for Benchmarks at any time, provided that the change will become effective only at the end of the then-current billing cycle of your Benchmarks subscription. For Benchmarks purchased under a subscription, we will provide at least 60 days’ prior written notice of any change in fees to give you an opportunity to cancel your Benchmarks subscription before the change becomes effective.

EXCEPT AS EXPRESSLY PROVIDED IN THESE SSTS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE DATA IS PROVIDED “AS IS” AND SURVEYMONKEY DOES NOT MAKE WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OR ANY WARRANTIES REGARDING RELIABILITY, SUITABILITY, VERACITY, OR ACCURACY OF THE DATA.