SurveyMonkey Marketo Integration Terms of Service

LAST UPDATED: JULY 15TH, 2016

The SurveyMonkey Marketo Integration service (the “Service”) is provided subject to these Terms of Service (“Terms”) and any SurveyMonkey order form or similar SurveyMonkey document under which you purchased the Service (“Order Form”).

Capitalized but otherwise undefined terms in these Terms have the meanings given to them in the Order Form.

1. Service description

1.1 Description.

The SurveyMonkey Marketo Integration is a service that allows users to automatically synchronize responses to their SurveyMonkey surveys with associated leads in Marketo. Additionally, new records can be created based on demographic information gathered in a survey. The Order Form may specify additional details about what you purchased.

2. Requirements

2.1 Corporate subscription required.

You must have a Corporate subscription (formerly known as an Enterprise subscription) to be eligible to purchase and use the Service.

2.2 One subscription per Corporate Group.

Each Service subscription is associated with a single Corporate Group only. You will need to order one Service subscription for each Corporate Group with which you wish to use the Service.

2.3 Appropriate Marketo Subscription required.

To be able to use the Service, you are required to have an appropriate subscription to the online services provided by Marketo, Inc. or its affiliates (“Marketo”) via Marketo’s website (“Marketo Subscription”). You, and not SurveyMonkey, are responsible for ensuring that the features and capabilities of your Marketo Subscription support the SurveyMonkey Marketo Integration and the purposes for which you intend to use the SurveyMonkey Marketo Integration. You may need to order additional services from Marketo in order for the Service to properly operate with your Marketo Subscription.

3. Relationship between the Service and your Marketo Subscription

3.1 One subscription per Marketo Subscription.

Each subscription to the Service entitles you to use the Service with a single Marketo Subscription. If you have multiple Marketo Subscriptions (i.e. multiple instances of the Marketo application), you will need to order one Service subscription for each Marketo Subscription with which you wish to use the Service.

3.2 Effect of Marketo Subscription termination.

If your Marketo Subscription terminates for any reason, your associated Service subscription will automatically terminate. You will not receive a refund of any fees prepaid for the Service in the event of such termination.

4. Term and termination

4.1 Subscription.

The Service is made available as an automatically renewing subscription. The term of your Service subscription is specified on the Order Form. Absent such specification, the initial term and any renewal terms will be 12 months each.

4.2 Corporate subscription required.

Your Service subscription will terminate if you fail to maintain an Corporate Group.