제품
SurveyMonkey는 모든 사용 사례와 요구를 다루도록 구축되었습니다. 제품을 둘러보고 SurveyMonkey로 어떤 효과를 누릴 수 있는지 알아보세요.
온라인 설문조사의 글로벌 리더로부터 데이터 기반 인사이트를 얻으세요.
하나의 강력한 플랫폼에 있는 핵심 기능과 고급 도구를 살펴보세요.
정보 수집과 결제를 위한 온라인 양식을 만들고 맞춤화하세요.
100개 이상의 앱 및 플러그인과 연동하여 업무 효율성 향상
시장 조사에 필요한 모든 것을 갖춘 솔루션
빌트인 AI을 통한 더 나은 설문조사 작성과 빠른 인사이트 발견
템플릿
비즈니스에 대한 고객 만족도와 충성도를 측정
고객을 만족시켜 지지자로 만드는 것이 무엇인지 파악
실행 가능한 인사이트를 얻어 사용자 경험을 개선
잠재 고객, 참석자 등으로부터 연락처 정보를 수집
다음 이벤트를 위해 쉽게 RSVP를 받고 확인
다음 이벤트의 개선을 위해 참석자가 무엇을 원하는지 파악
참여도를 높이고 더 나은 결과를 이끌어낼 인사이트를 발견
참석자들의 피드백을 받아 회의 운영 방법을 개선
동료 피드백을 통한 직원 성과 향상
더 나은 코스를 만들고 교수법을 개선
학생들이 코스 자료 및 프레젠테이션을 어떻게 평가하는지 파악
신제품 아이디어에 대한 고객의 생각을 파악
리소스
설문조사 및 설문조사 데이터 사용에 대한 모범 사례
설문조사, 비즈니스를 위한 팁 등에 관한 블로그
SurveyMonkey 이용에 대한 튜토리얼 및 사용법 가이드
최고의 브랜드들이 SurveyMonkey로 성장을 견인하는 방법
제품
SurveyMonkey는 모든 사용 사례와 요구를 다루도록 구축되었습니다. 제품을 둘러보고 SurveyMonkey로 어떤 효과를 누릴 수 있는지 알아보세요.
온라인 설문조사의 글로벌 리더로부터 데이터 기반 인사이트를 얻으세요.
하나의 강력한 플랫폼에 있는 핵심 기능과 고급 도구를 살펴보세요.
정보 수집과 결제를 위한 온라인 양식을 만들고 맞춤화하세요.
100개 이상의 앱 및 플러그인과 연동하여 업무 효율성 향상
시장 조사에 필요한 모든 것을 갖춘 솔루션
빌트인 AI을 통한 더 나은 설문조사 작성과 빠른 인사이트 발견
템플릿
비즈니스에 대한 고객 만족도와 충성도를 측정
고객을 만족시켜 지지자로 만드는 것이 무엇인지 파악
실행 가능한 인사이트를 얻어 사용자 경험을 개선
잠재 고객, 참석자 등으로부터 연락처 정보를 수집
다음 이벤트를 위해 쉽게 RSVP를 받고 확인
다음 이벤트의 개선을 위해 참석자가 무엇을 원하는지 파악
참여도를 높이고 더 나은 결과를 이끌어낼 인사이트를 발견
참석자들의 피드백을 받아 회의 운영 방법을 개선
동료 피드백을 통한 직원 성과 향상
더 나은 코스를 만들고 교수법을 개선
학생들이 코스 자료 및 프레젠테이션을 어떻게 평가하는지 파악
신제품 아이디어에 대한 고객의 생각을 파악
리소스
설문조사 및 설문조사 데이터 사용에 대한 모범 사례
설문조사, 비즈니스를 위한 팁 등에 관한 블로그
SurveyMonkey 이용에 대한 튜토리얼 및 사용법 가이드
최고의 브랜드들이 SurveyMonkey로 성장을 견인하는 방법
63 % av potentiella kunder tittar närmare på företags integritet och säkerhet innan de använder deras produkter eller tjänster.
These terms apply to services available through SurveyMonkey's enterprise sales team. For services purchased on SurveyMonkey's websites please see our Self-Serve Audience Terms.
LAST UPDATED: November 7, 2024
These Enterprise Audience Service-Specific Terms (“SSTs”) are additional terms that apply specifically to Customer’s use of SurveyMonkey Audience responses (referred to as "SurveyMonkey Audience" or "Audience"), Market Research Credits (“Credits”), and our market, product, and brand insight solutions, and professional services (collectively “Market Research Services”) and are subject to and incorporated into the SurveyMonkey Governing Services Agreement (“Agreement”) between the parties. Capitalized but otherwise undefined terms in these SSTs have the meanings given to them in the Agreement.
If you wish to use SurveyMonkey's survey tools to send a survey to Panelists that meet the Profiled Targeting Criteria, you may submit the Profiled Targeting Criteria to us along with your Purchase Specifications. SurveyMonkey will then provide you with pricing and an estimated timeframe for the delivery of your Completed Survey Responses.
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(b) Survey Quality
If SurveyMonkey becomes aware that your survey does not reasonably meet the requirements set forth in Section 3.1, SurveyMonkey will inform you in writing and provide you with the opportunity to modify your survey to remedy the non-compliance. If your survey is already in progress when we reasonably determine that it does not meet the requirements set forth in Section 3.1, we will suspend the deployment of your survey to additional Target Panelists and provide you with one opportunity to remedy and redeploy your survey. If your survey is not or cannot be made compliant within thirty (30) days of SurveyMonkey informing you of such non-compliance, SurveyMonkey may cancel your purchase with cause.
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SurveyMonkey will, upon your request, issue a Pro Rata Refund of the fees you paid for your purchase of SurveyMonkey Audience if: (1) you have remained in compliance with these SSTs and SurveyMonkey is unable to collect your desired number of Completed Survey Responses within a reasonable timeframe (from the date on which your survey is sent to Target Panelists); or (2) SurveyMonkey cancels your purchase without cause. Notwithstanding the foregoing, no refund shall be available if you alter your survey (i) in any way that has not been approved by SurveyMonkey or (ii) after it was deployed to the Target Panelists. In addition, SurveyMonkey will not issue a refund in cases where we are unable to collect your desired number of Completed Survey Responses due to factors within your control, including but not limited to: (a) proper measurement of anticipated Incidence Rate; (b) employing proper Profiled Targeting Criteria to obtain your desired demographic targeting; and (c) adherence to our SurveyMonkey Audience Design Guidelines.
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5.2 You agree that SurveyMonkey may use your SurveyMonkey Audience survey responses and other survey data to provide other purchasers of SurveyMonkey Audience with additional targeting criteria so they can target more specific sets of Panelists. SurveyMonkey may also use techniques like machine learning on your Audience Survey responses in order to assess (1) response quality and (2) Target Panelists' compliance with the relevant terms of service so we can maintain consistent and reliable Target Panelists. However, other than these uses and the use of Benchmarks within our Market Research Services, we do not use your Audience Survey data for our own uses, nor will we directly share actual survey responses with any other Audience purchaser.
By purchasing Credits, you are prepaying for SurveyMonkey Audience responses and/or our market, product, and brand solutions, including professional services, that you may order from time to time. Credits may not be used to purchase any other products or services offered by SurveyMonkey. The purchase amount for Credits is nonrefundable. Credits must be used within one (1) year of purchase and there is no refund of the purchase amount if the Credits are not used within this period. Provided, however, that any additional Credits purchased with or subsequent to a Market Research Subscription package, as described on the Order Form, will co-terminate with such Market Research Subscription package. Credits are non-transferable except with respect to the transfer of Credits between End User accounts (e.g. various Customer departments or product groups who have entered into an Order Form for the purchase of Market Research Services) whose Credits are in the same currency. Such transfer must be performed by the primary administrator. Customer is solely responsible for managing and administering its Credits and any usage thereof. SurveyMonkey shall not be responsible for any taxes arising from the transfer. Credits do not represent a monetary claim against SurveyMonkey. Credits are not stored value, money, monetary value, or the right to access funds or the value of funds.
SurveyMonkey makes no representation or warranty that the Target Panelists do, in fact, possess or meet the Required Criteria which they have represented to SurveyMonkey as possessing or meeting.