SurveyMonkey Original Research
Our data and original research explains what’s happening in the world and the workplace. Want your own insights? Survey your customers, employees, prospects, or anyone else today.
Data at work
Our original research delivers the insights that professionals need to shape stronger workplaces and build more profitable companies.
Put our data in your next presentation
Tell a more compelling story to your audience. Download a data point today.
Why the customer experience matters
57% of customers will permanently stop using a product or service after 1 bad experience
Why the employee experience matters
51% of employed people said they’d take a job at another company if offered one
Consumer research
From dating to data security, we help you discover the consumer trends that shape our everyday lives.
Little white-coat lies
See if you can guess what people fib about the most with their healthcare professionals.
Our methodology
Want to know more about our reports and studies? Learn about our methodology and how we get our data.
The science of surveys
Get in-depth expert tips from our survey scientists to make your next survey project even better.
DIY research for everyone
Wish you knew more about people who mattered to you? All you have to do is ask! See how we make it easy to reach anyone, anywhere, so you can conduct your own market research in minutes.
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고객 만족도 설문조사 템플릿
SurveyMonkey의 고객 만족도 설문조사 템플릿을 살펴보고 신속하게 데이터를 수집하고, 문제점을 파악하며, 고객 경험을 개선하세요.
Ryanair가 어떻게 대규모 고객 인사이트를 수집하는지 알아보세요
Ryanair가 SurveyMonkey와 Microsoft Power BI 연동 서비스를 사용하여 어떻게 월 50만 개의 CSAT 설문조사 응답을 추적하고 고객 경험을 개선하는지 알아보세요.
woom이 직원과 고객 경험을 어떻게 향상하는지 알아보세요
woom이 어떻게 SurveyMonkey를 활용해 다국어 설문조사를 규모에 맞추어 실행하고, 직원 경험을 개선하며, 고객 인사이트를 얻는지 알아보세요.
Together Labs가 사용자 인사이트를 확보하는 데 SurveyMonkey를 사용하는 이유를 확인하세요
Together Labs가 심층적인 사용자 피드백을 수집하기 위해 Google Forms 사용을 중단하고 SurveyMonkey Enterprise로 업그레이드한 이유를 알아보세요.